Urban Mobilities in the Smart City: What about the 'User'?
Start date : 2 February 2016 16:00
End date : 2 February 2016 19:00
Where : Oxford | Royaume-Uni
Hosted by :
Transport Studies Unit, Oxford
Information sources :
Professor Gillian Rose, Professor of Cultural Geography, Fellow of the British Academy, The Open University Professor Stephen Potter, Emeritus Professor of Transport Strategy, The Open University
Chair: Dr Tim Schwanen, Director of the Transport Studies Unit
Optimisation of service provision to users and user experience is a cornerstone of almost all smart city initiatives. With regard to everyday mobility the emphasis is not merely on the provision of real time information provision about mobility options but also about turning mobility itself into a service that is convenient, comfortable and enjoyable. Nonetheless, users and use often remain abstract categories in smart city and intelligent mobility discourses, in part because visioning and practical experiments tend to be initiated and shaped by coalitions of entrepreneurial (local) governments and (global) businesses. User involvement in the design is often restricted to consultation and downstream participation, which raises a range of pertinent questions that feature prominently in this seminar: how are users and use imagined in smart city visions and experiments? To what extent are heterogeneity in needs, commitments, preferences, identities and capabilities of users considered and catered for in intelligent mobility initiatives? In how far do smart city and intelligent mobility projects benefit all rather than perpetuate and even exacerbate already existing inequalities in urban mobility?